[BUG] New cards crash the game

[EmperorZorn]

[BUG] New cards crash the game

There seems to be a bug causing the game to crash sometimes when:

1.) The player opens a keg and clicks the button to accept his/her new cards.
2.) When a player got new cards and wants to edit a deck made before that.

Option 1.) seems to happen very randomly, and can't be traced to a particular card so far,
but option 2.) happens to me on a regular basis.

Whenever I obtain new cards from kegs, I can no longer edit old decks without the game crashing,
I always have to create a deck from scratch with the new cards.


Thank you for looking into this, REDs ! ~ ^_^

Edit:
This might be a server related issue: it stops crashing and works again after waiting a while.

 

[EmperorZorn]

I have the same issue again, probably due to the many players accessing the servers on the weekend:

- can't create or edit a card deck without the game crashing


I'd appreciate if you'd prevent the game from crashing when connectivity problems like this occur,
and maybe simply display an error message with a 'Retry' button.

 

[bebopaloobop]

I've had this bug for a few days as well. If I keep trying I can eventually edit/create decks, and it keeps working until I restart the client. Checking logs that are generated (C:\ProgramData\CDProjekt RED\Gwent\Logs) every session, when it crashes it sometimes - but not always - generates lines like this:

07:15:20,642 CRITICAL [4884] GwentClient: [EXCEPTION]NullReferenceException: Object reference not set to an instance of an object GwentUnity.UICardPollenCarousel.OnMouseMoved (GwentUnity.BaseInputActionData inputActionData) GwentUnity.InputManager.Update () [(null) 46988631041548397] 0.8.12_309873171296532044 DEV-local
07:15:22,160 ERROR [4884] BaseEntityManager: [CardsCollection] - Failed to get root card for collection card ID: 0 [(null) 46988631041548397] 0.8.12_309873171296532044 DEV-local

 

[EmperorZorn]

I've had this bug for a few days as well. If I keep trying I can eventually edit/create decks, and it keeps working until I restart the client. Checking logs that are generated (C:\ProgramData\CDProjekt RED\Gwent\Logs) every session, when it crashes it sometimes - but not always - generates lines like this:

07:15:20,642 CRITICAL [4884] GwentClient: [EXCEPTION]NullReferenceException: Object reference not set to an instance of an object GwentUnity.UICardPollenCarousel.OnMouseMoved (GwentUnity.BaseInputActionData inputActionData) GwentUnity.InputManager.Update () [(null) 46988631041548397] 0.8.12_309873171296532044 DEV-local
07:15:22,160 ERROR [4884] BaseEntityManager: [CardsCollection] - Failed to get root card for collection card ID: 0 [(null) 46988631041548397] 0.8.12_309873171296532044 DEV-local

Good catch.

I'll keep an eye on my logs when this problem occurs again; I hope that we can locate the error and help CDPR fix it ~

 

[bebopaloobop]

Good catch.

I'll keep an eye on my logs when this problem occurs again; I hope that we can locate the error and help CDPR fix it ~

Someone else seems to have figured out that the game will often crash when editing/creating decks if your system locale is set to Japanese:

[BUG] CTD entering deckbuilder with Windows system locale set to Japanese

Switching to English (United States) system locale immediately solved any crashing I had when creating/editing decks. Would be interesting to see if this is your issue as well. Probably worth it to try switching to English (United States) if it's set to anything else, to see if it solves your issues.