BUG: Roach reins became invisible in Toussaint

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Roach reins become invisible during the mission "Blood Simple" in the Blood and Wine DLC. They disappeared as soon as you start investigating the area in search for the Alpha Garkain. They are invisible only in Toussaint: in every other regions you can regularly see them. As I mentioned before, the bug occurs as soon as you start investigating the area of the "La Compassion Orphanage" in the main quest Blood Simple. Until the cutscene where you arrive at the orphanage with Orianna, you can see the reins, as well as during the previous mission "The Night of Long Fangs". The reins disappear as soon as you regain control of Geralt after the cutscene between Orianna and the child in the Orphanage, and unfortunately they remains that way afterward. I've already rebuilt my PS4 database and I've also uninstalled and downloaded again the game. Nothing worked. Any help would be very appreciated as for me this bug is a real gamebreaker.
 

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Changing the horse equipment doesn't do anything, and I followed the steps pointed in the link but nothing worked.
 
Unfortunately, on console there's often not much else you can do other than loading a save game before the issue started to show, which I assume you tried already.

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(click on "contact us" to send a ticket)
 
Yeah I tried. Thing is, the bug will always show in that specific moment during the mission I mentioned.
Definitely send it in. It looks like the game is simply disabling that asset, or the model for the horse is being replaced with one that doesn't have the asset attached. Seems like a simple enough bug.
 
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