Cutscene crashes on all my save games - can no longer play.

mikeuk_3 · Jul 5, 2015

Cutscene crashes on all my save games - can no longer play.

I'm 16 hours in. I initially had trouble loading an early save game, but was able to work around that by setting frame rate to unlimited. Now, all my saves result in a crash to desktop with no messages. Loading cutscenes crash at the same point, even on different cutscenes, approximately 5 seconds into the load. Been playing fine with no graphical issues to speak of, but had to turn off nvidia hair due to tanking frame rates. The game crashes even when I load a save I know worked previously, despite performing well for the whole time I've played it. Open to all suggestions as I can no longer play.

I have tried the following to no avail:
- validating files on GOG Galaxy
- deleting the Galaxy.dll file from bin/x64
- reducing graphics settings
- upgrading video drivers
- switching off SLI
- forcing quality mode on my GPU

System information follows:

Time of this report: 7/4/2015, 23:44:32
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
Language: English (Regional Setting: English)
BIOS: BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
Processor: AMD Phenom(tm) II X6 1090T Processor (6 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 16344MB RAM
Page File: 7731MB used, 24955MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
GPU's: Twin GeForce GTX 970's in SLI running in 4k resolution at 60 fps on a PHL BDM4065. My second monitor is an LG W2363D
Nvidia driver is 353.30
Game is installed on my C drive which is a SanDisk SDSSDXPS-960G-G25 Extreme PRO SSD

I am on a dual screen setup, but the crash is also 100% reproduceable when only using one monitor, and with SLI switched on or off.

---------- Updated at 11:03 PM ----------

An example crash log follows:

Red Engine Crash Log
--------------------------------------
Build: Not Set [ Compiled Jun 11 2015 ]

Crash reason: EXCEPTION_ACCESS_VIOLATION (3221225477), Error reading location 0x00000000

Crashed Thread:

Thread ID: 3648

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x15ef04 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x15c961 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x15ac01 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xcf898 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x148b46 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x148737 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x2c57f4 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x1df3bb - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x1e087a - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x1e581a - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x1d7177 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xa65c33 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x6b52f1 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xc3519 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:

repend() + 0xbb14a - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xc3677 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x9f6 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x3770d - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xdd1 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x11bc - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:

repend() + 0x218488 - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)

Debug Information
================================================================

Commandline: "C:\Games\GOG\The Witcher 3 Wild Hunt\bin\x64\witcher3.exe"

Thread ID: 7676

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb50987 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb62ff0 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>: