Same problem here, i can't go further than load screen with Ciri and Gerald.
It's loading 1/2 sec then go back to the load screen waiting for me to press enter... then i press enter and it's loading 1/2 sec then go back to the load screen waiting for me to press enter...then i press enter and it's loading 1/2 sec then go back to the load screen waiting for me to press enter...
i guess you understand the frustration
I 've tried some restarting, log out / log in, and desinstall / install but same problem