Self Help / Fix it Guide - Mega Thread

[RedBehrend]

Self Help / Fix it Guide - Mega Thread

Master PC Fix Thread

These are common things to check and try before asking for help and I built this thread so I can point people to it instead of repeating myself. I am NOT official with CDPR and I do not work with them, I do this to help people during my free time while they wait for support, fixes, etc...

[size=+1]BEFORE YOU DO ANYTHING! BACK UP YOUR DATA! I MEAN IT![/size]
I am not responsible if you lose data and/or ruin hardware, these are common practices and if such thing does happen you had/have a bigger underlining problem.
Note: If you have off topic questions please inbox message me don't derail the thread please.
Note: If I missed something let me know!

[size=+1]Common Items to Check[/size]

First Things First!
Checkout your system (It's like a car you need to keep it in good working order.)

1. Backup your data, wait what? Backup your data! AND I forgot to mention that you need to... BACKUP YOUR DATA!!!
   
   
2. Run a memtest (AT LEAST 1 COMPLETE CYCLE!)
   http://www.memtest86.com/ (Official Original)
   http://www.memtest.org/ (Unofficial Extra)
   
   
3. Run a Hard Drive Test (Quick Test is fine if it's a newer hard drive, if it's a older couple+ years hard drive or showing signs of issues try the long test.)
   http://www.seagate.com/support/downloads/item/seatools-win-master/ (Seagate Drives)
   http://support.wdc.com/product/download.asp?groupid=810&sid=3&lang=en (Western Digital)
   
   
4. Double Check Windows Files (Using the SFC command)
   https://support.microsoft.com/en-us/kb/929833/en-us
   
   
5. Make sure you have the latest video drivers (Double Check)
   http://www.geforce.com/drivers (Nvidia)
   http://support.amd.com/en-us/download (AMD)
   
   
6. Make sure you have an antivirus:
   Install One (Use the 30 day trial below OR pick the brand you trust the most!!)
   http://usa.kaspersky.com/downloads/ (Kaspersky Recommended, if you buy license, use newegg/amazon they have wicked deals)
   If you already have one then do a FULL SCAN and makes sure you are clean.
   
   
7. (Optional but RECOMMENDED!) Install anti-malewarebytes and run a full scan.
   https://www.malwarebytes.org/ (Official Website)
   
   
8. Turn off all overclocking so the computer is working as its default setup.
   Overclocking can use tricks that will screw with some apps and games.
   
   
9. (Recommended) Check other drivers for updates, if you bought a laptop or desktop, HP, ASUS, SAMSUNG, MSI, etc.. will have an app or website to check for these! If you own a custom one, I think you might know how to do this already, if not let me know
   
   
   Once you check all that (I might of missed something in which I'll update later) you'll know that your computer is in decent shape so it's most likely not the current BASE set-up (there are exceptions which you'll see later).

[size=+1]Attempting to fix game issues[/size]

1. Make sure you verify your game files
2. Try running the game as administrator
3. Try running the game with anti-virus/anti-maleware turned Off
4. Try running the game in windowed instead of Full Screen or vise versa
5. Try running the game as a different user (if you have multiple users)
6. Try removing and mods / alterations you might have added

More information coming soon.

[size=+1]Attempting to fix graphic issues[/size]

1. Try running the game in ALL LOW SETTINGS and see how long you can go.
2. Make sure all 3rd party software is off (This includes xfire, raptr, nvidia, amd, capsule, ipad second screen, fraps, afterburner, precision)
3. Try running the game in Full Screen or windowless and see if you get different results.
4. Try running the game in a lower resolution or different resolution to see if that's the problem.
5. Try watching your hardware temperature and see if your card is running hot. (You can use programs like afterburner or precision and just disable on screen Display)
6. Go to the nVidia or AMD control panel and reset all settings to the defaults (even if you have never changed them before).
7. If you truly must run a 3rd party program make sure on screen display is turned off.
8. If you have multiple monitors try disabling all but the main monitor.
9. Make sure shadowplay for nvidia is TURNED OFF!
10. If you have G-Sync on try turning it off.
11. If you run a SLI or Crossfire setup, try unlimited frames inside the game.
12. Go into Nvidia / AMD control panel and make sure the slider is on performance and not quality.

[size=+1]Attempting to fix Access/Permission/Execution issues[/size]

Coming Soon!

[size=+2]Safe Graphic Configurations[/size]

[size=+1]Safe 970 Series Config[/size]

Coming Soon!

[size=+1]Safe AMD 5770 Series Config[/size]

Coming Soon!

[size=+1]AMD Toaster (low performance card) Pack[/size]

Coming Soon!

[size=+1]nVidia Toaster (low performance card) Pack[/size]

Coming Soon!

 

[spike4379]

these are pretty general and apply to most other games, we already have a thread for this stuff

 

[RedBehrend]

If you mean the tweak guide (which is awesome) it doesn't have a step by step guide for fixing anything, it's just a MASS of tweaks, and novice user can easily get lost and confused in it. I'm making this (still tons to do) where someone can go down the list and try the things when they are just trying to get the game to work or not crash.. I just had someone skype me today and said they looked at the tweak guide and got instantly lost and they just wanted to make the game work not make it look better. That's where I got the idea and I wanted to create something I can copy over to reddit, the other forum and my blog Maybe it will help someone while I build it!

P.S. I'm not a fan of linking guides away from the forums because it takes them away from the community!