I have supported your company since the WITCHER 1 back in 2007. I must say i am extremely disappointed with how you handled this latest game of yours.
Make no mistake, i have logged 163 hours playing cyberpunk 2077 and had a lot of fun. However, when i look back, i cant help but feel uneasy as to why i did not fully appreciate the game (even though i had fun, it somehow felt bitter). Looking back and watching the trailers and dev diaries leading to release, i finally understand why: The company i supported whole-heartedly from the start.. ended up developing a game that was built on a foundation of deceit, half-truths and insincerity.
I can understand you had to compromise for the benefit of the company during this pandemic, but this benefit came by deceiving the customers. I dont believe for one second you guys did not know about the poor performance on last gen consoles.. because you purposely forbade reviewers from showcasing their own recorded footages in their reviews. Thus, hiding the knowledge of the game's poor performance to the public up until release.
It didnt help that your old gameplay trailers resemble nothing like the final product. The more i look back and watch the gameplay/development trailers, the more i am convinced we played an ALPHA version of the final game. Ironically, the only thing consistently true in all the old gameplay trailers were the words: "Does not represent the final look of the game"..
I play on STEAM-PC and encountered few to no bugs. I was fortunate to play the game at high settings with 80-90 fps. But seeing my other friends who bought it for PS4 (at my recommendation), come back to me and say they were fooled and the game sucks.... sort of made me realize what kind of company i was supporting. I defended your game & company for a time, but the realization slowly sunk in.
I have watched the apology video, and i am sad to say that i feel no sympathy. I really really want to, but i cant feel/think of anything else other than the fact that it was all because of your greed. You all hustled and pulled all the shady tricks you can to make the sale before the deadline. And you did! That's what sucked; your deceptions worked. Unfortunately, now I don't believe a word your company says.. including everything that was said in the apology video.
The release dates, the dlcs, the updates... Im sure they will be delayed (like before). The sad mood shown by Mr. Marcin Iwinski in the video? Probably faked. In fact, I'm convinced the entire apology video was a PR stunt to calm down investors and gamers letting go of the game..
Honestly, I have no intention of refunding the game. I had my fun. But i feel misled and sad that the company i have supported from the beginning has turned into something i dont recognize anymore. I guess success does change a person/company.
I will leave with a positive note; the only thing credible now are your actions. Regardless of what was said in the video, I hope you all realize that none of those words matter until they turn into actions. Maybe you'll change our minds, maybe you wont. Until then, I wont be supporting any products from CDPR until i see the sincerity of this "apology" into action in the months to come (and even then, it might not convince me either way).
So I wish you the best. And good luck.