Guys, please remember that the crashes can be caused by various things. Please make sure to send us detailed descriptions along with attachments when possible. That will make things much easier for our tech support folks. They will be able to help you much quicker.
Thanks in advance!
Dear Marcin,
We would send tickets to support if they would pass!!!!
I don't even add an attachment to them and it says that the ticket is too heavy.
Therefore please send this post to your tech guys.
Here is the crashlog copied and pasted from a rig thats running win7 sp1, DX 11.1, i7 3770k, GTX 780 Lightning:
The error comes always from the same space of memory, and it is coming from a dx function. So the game is making it behave wrongly. There i just avoided hours of investigating. Put someone on it? Please?
Red Engine Crash Log
--------------------------------------
Build: Not Set [ Compiled May 20 2015 ]
Crash reason: EXCEPTION_ACCESS_VIOLATION (3221225477), Error reading location 0x0000000c
Crashed Thread:
Thread ID: 27816
callstack:
OpenAdapter10_2() + 0xa7a4 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x4f726 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x11bd8 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x5af - <Unknown File>(0)
D3D11CreateDeviceAndSwapChain() + 0x1481c - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x36b1b - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x373cf - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x36f5d - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x3683d - <Unknown File>(0)
D3D11CreateDeviceAndSwapChain() + 0xcc1a - <Unknown File>(0)
Scaleform::System::~System() + 0x42d567 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0xf6856 - <Unknown File>(0)
Scaleform::System::~System() + 0x487241 - <Unknown File>(0)
Scaleform::System::~System() + 0x4bcf26 - <Unknown File>(0)
Scaleform::System::~System() + 0x4bce51 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb27bb0 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x271437 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x2715de - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
Debug Information
================================================================
Commandline: "E:\Games\The Witcher 3 Wild Hunt\bin\x64\witcher3.exe"
Thread ID: 24404
callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x69a5a4 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x111356 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xaeb41 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x10be2a - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xaee47 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xa66 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x21cfd - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xcc9 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xdbc - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x269498 - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 18392
callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb159a2 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb15561 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb15470 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb27bb0 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x271437 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x2715de - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 27504
callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb27bb0 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x271437 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x2715de - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 26796
callstack:
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 26960
callstack:
Scaleform::System::~System() + 0x3c2b6c - <Unknown File>(0)
Scaleform::System::~System() + 0x37891c - <Unknown File>(0)
Scaleform::System::~System() + 0x378a67 - <Unknown File>(0)
Scaleform::System::~System() + 0x3797fa - <Unknown File>(0)
Scaleform::System::~System() + 0x37d841 - <Unknown File>(0)
Scaleform::System::~System() + 0x37b90d - <Unknown File>(0)
Scaleform::System::~System() + 0x37badc - <Unknown File>(0)
Scaleform::System::~System() + 0x37abaf - <Unknown File>(0)
Scaleform::System::~System() + 0x37a530 - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 27164
callstack:
DllUnregisterServer() + 0x45ad - <Unknown File>(0)
DllUnregisterServer() + 0x48a6 - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 25284
callstack:
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 26660
callstack:
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 11656
callstack:
PeekMessageW() + 0x1cd - <Unknown File>(0)
MsgWaitForMultipleObjectsEx() + 0x2a - <Unknown File>(0)
Ordinal9() + 0x1d96 - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 19268
callstack:
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 28516
callstack:
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 26000
callstack:
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 28216
callstack:
Scaleform::System::~System() + 0x3c6cd0 - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 27172
callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb27bb0 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x271437 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x2715de - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 28040
callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb186b8 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb18e2b - <Unknown File>(0)
UnhandledExceptionFilter() + 0x160 - <Unknown File>(0)
MD5Final() + 0x1de8 - <Unknown File>(0)
_C_specific_handler() + 0x9c - <Unknown File>(0)
RtlDecodePointer() + 0xad - <Unknown File>(0)
RtlUnwindEx() + 0xbbf - <Unknown File>(0)
KiUserExceptionDispatcher() + 0x2e - <Unknown File>(0)
OpenAdapter10_2() + 0xa7a4 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x4f726 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x11bd8 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x5af - <Unknown File>(0)
D3D11CreateDeviceAndSwapChain() + 0x1481c - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x36b1b - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x373cf - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x36f5d - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x3683d - <Unknown File>(0)
D3D11CreateDeviceAndSwapChain() + 0xcc1a - <Unknown File>(0)
Scaleform::System::~System() + 0x42d567 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0xf6856 - <Unknown File>(0)
Scaleform::System::~System() + 0x487241 - <Unknown File>(0)
Scaleform::System::~System() + 0x4bcf26 - <Unknown File>(0)
Scaleform::System::~System() + 0x4bce51 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb27bb0 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x271437 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x2715de - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 28400
callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb186b8 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb18e2b - <Unknown File>(0)
UnhandledExceptionFilter() + 0x160 - <Unknown File>(0)
MD5Final() + 0x1de8 - <Unknown File>(0)
_C_specific_handler() + 0x9c - <Unknown File>(0)
RtlDecodePointer() + 0xad - <Unknown File>(0)
RtlUnwindEx() + 0xbbf - <Unknown File>(0)
KiUserExceptionDispatcher() + 0x2e - <Unknown File>(0)
OpenAdapter10_2() + 0xa7a4 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x4f726 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x11bd8 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x5af - <Unknown File>(0)
D3D11CreateDeviceAndSwapChain() + 0x1481c - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x36b1b - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x373cf - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x36f5d - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x3683d - <Unknown File>(0)
D3D11CreateDeviceAndSwapChain() + 0xcc1a - <Unknown File>(0)
Scaleform::System::~System() + 0x42d567 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0xf6856 - <Unknown File>(0)
Scaleform::System::~System() + 0x487241 - <Unknown File>(0)
Scaleform::System::~System() + 0x4bcf26 - <Unknown File>(0)
Scaleform::System::~System() + 0x4bce51 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb27bb0 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x271437 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x2715de - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 26864
callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb186b8 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb18e2b - <Unknown File>(0)
UnhandledExceptionFilter() + 0x160 - <Unknown File>(0)
MD5Final() + 0x1de8 - <Unknown File>(0)
_C_specific_handler() + 0x9c - <Unknown File>(0)
RtlDecodePointer() + 0xad - <Unknown File>(0)
RtlUnwindEx() + 0xbbf - <Unknown File>(0)
KiUserExceptionDispatcher() + 0x2e - <Unknown File>(0)
OpenAdapter10_2() + 0xa7a4 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x4f726 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x11bd8 - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x5af - <Unknown File>(0)
D3D11CreateDeviceAndSwapChain() + 0x1481c - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x36b1b - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x373cf - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x36f5d - <Unknown File>(0)
D3DKMTCloseAdapter() + 0x3683d - <Unknown File>(0)
D3D11CreateDeviceAndSwapChain() + 0xcc1a - <Unknown File>(0)
Scaleform::System::~System() + 0x42d567 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0xf6856 - <Unknown File>(0)
Scaleform::System::~System() + 0x487241 - <Unknown File>(0)
Scaleform::System::~System() + 0x4bcf26 - <Unknown File>(0)
Scaleform::System::~System() + 0x4bce51 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb27bb0 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x271437 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x2715de - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 27768
callstack:
cuProfilerStop() + 0x819b07 - <Unknown File>(0)
cuProfilerStop() + 0x835f9 - <Unknown File>(0)
cuProfilerStop() + 0x819767 - <Unknown File>(0)
cuProfilerStop() + 0x834257 - <Unknown File>(0)
cuProfilerStop() + 0x834476 - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 25168
callstack:
cuProfilerStop() + 0xe58a6 - <Unknown File>(0)
cuProfilerStop() + 0x819767 - <Unknown File>(0)
cuProfilerStop() + 0x834257 - <Unknown File>(0)
cuProfilerStop() + 0x834476 - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 23984
callstack:
physx::shdfnd::SyncImpl::wait() + 0x5b - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 28036
callstack:
physx::shdfnd::SyncImpl::wait() + 0x5b - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 28536
callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x5fe7a - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x5c01d - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x53d7c - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x58be2 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x80fe5 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb27bb0 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x271437 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x2715de - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 25056
callstack:
Scaleform::Render::Matrix2x4<float>:
repend() + 0x271437 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x2715de - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 26904
callstack:
OpenAdapter12() + 0xc1c40 - <Unknown File>(0)
OpenAdapter12() + 0xb9f3d - <Unknown File>(0)
NVAPI_Thunk() + 0x79a4a - <Unknown File>(0)
NVAPI_Thunk() + 0x4268b7 - <Unknown File>(0)
NVAPI_Thunk() + 0x426a5e - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 28640
callstack:
OpenAdapter12() + 0x19110f - <Unknown File>(0)
NVAPI_Thunk() + 0x4268b7 - <Unknown File>(0)
NVAPI_Thunk() + 0x426a5e - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 27124
callstack:
OpenAdapter12() + 0x19110f - <Unknown File>(0)
NVAPI_Thunk() + 0x4268b7 - <Unknown File>(0)
NVAPI_Thunk() + 0x426a5e - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 27012
callstack:
OpenAdapter12() + 0x19110f - <Unknown File>(0)
NVAPI_Thunk() + 0x4268b7 - <Unknown File>(0)
NVAPI_Thunk() + 0x426a5e - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 27644
callstack:
OpenAdapter12() + 0x19110f - <Unknown File>(0)
NVAPI_Thunk() + 0x4268b7 - <Unknown File>(0)
NVAPI_Thunk() + 0x426a5e - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 26500
callstack:
PeekMessageW() + 0x1cd - <Unknown File>(0)
MsgWaitForMultipleObjectsEx() + 0x2a - <Unknown File>(0)
DirectInput8Create() + 0xa4ba - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 27872
callstack:
Scaleform::Render::Matrix2x4<float>:
repend() + 0x271437 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x2715de - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Thread ID: 8392
callstack:
Scaleform::Render::Matrix2x4<float>:
repend() + 0x271437 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>:
repend() + 0x2715de - <Unknown File>(0)
BaseThreadInitThunk() + 0xd - <Unknown File>(0)
RtlUserThreadStart() + 0x21 - <Unknown File>(0)
================================================================
Game
Last opened world: kaer_morhen.w2w
================================================================
Game
Last opened world: kaer_morhen.w2w
================================================================