That sounds terrible, sorry to hear that. In 1.5 years I have to imagine you've tried everything... Maybe try the Cyberpunk Discord?
in general it‘s best to contact cdpr support with this form:
My game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED
Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.
support.cdprojektred.com
Please click on Contact Us to send a ticket after following the suggestions in this article.
Did you try disabling cross play saves in the game menu? Might be worth a try too…
What kind of saves? I can't go into the game, it crashes immediately, no black screens, no loading menu. nothing.in general it‘s best to contact cdpr support with this form:
My game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED
Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.
Please click on Contact Us to send a ticket after following the suggestions in this article.
Did you try disabling cross play saves in the game menu? Might be worth a try too…
Just my desktop and my favorite button "send another 1 gigabyte of reports"
If you can't get into the game and none of the suggestions from the support article I mentioned before helps, please click on "contact us" to send a ticket to CDPR support.
It can take several days. And I wouldn't expect an immediate response during weekends. Hopefully they'll find a solution.
Had that Issue (inaccessible data at 0xFFFFFFFFFFFFFFFF) after a fresh installation of Windows 11.
gog Galaxy and Cyberpunk were freshly installed as well.
Setup is a Ryzen 7 7800X3D, a RX 7900 XTX on a B650 Board with 32 GB DDR5 RAM.
The Game would crash after showing the initial splash screen for about 10-20 seconds (I didn't even make it to the menu).
I tried many things but the only thing that worked was reducing the refresh rate of my main monitor from 144Hz to 120Hz.
No issues since then.
gog Galaxy and Cyberpunk were freshly installed as well.
Setup is a Ryzen 7 7800X3D, a RX 7900 XTX on a B650 Board with 32 GB DDR5 RAM.
The Game would crash after showing the initial splash screen for about 10-20 seconds (I didn't even make it to the menu).
I tried many things but the only thing that worked was reducing the refresh rate of my main monitor from 144Hz to 120Hz.
No issues since then.
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Going to add myself to the list of people whose game crashes a lot.
Crashes are extremely common upon loading a save (i.e. after a game over) and common during combat. Sometimes they also happen randomly.
Most common type of error I get in the crash report is :
Error reason: Unhandled exception
Expression: EXCEPTION_ACCESS_VIOLATION (0xC0000005)
This is not the only type of crash error I got but definitely the most common one, by a long margin. Others include:
Error reason: Unhandled exception
Expression: EXCEPTION_INT_DIVIDE_BY_ZERO
And
Error reason: Unhandled exception
Expression: EXCEPTION_HEAP_CORRUPTION
These two errors I got once for each only. The former one is basically the reason for all of my crashes.
I tried every suggestion listed in the support page and that I could find in the web but nothing works. This is also the only game which is giving me such an issue. I also have contacted support about it and am waiting for an answer.
I'm hoping this gets fixed very soon because it's really becoming a problem, I would like to know information about when the next patch is coming and if the issue is going to be addressed in that patch.
Crashes are extremely common upon loading a save (i.e. after a game over) and common during combat. Sometimes they also happen randomly.
Most common type of error I get in the crash report is :
Error reason: Unhandled exception
Expression: EXCEPTION_ACCESS_VIOLATION (0xC0000005)
This is not the only type of crash error I got but definitely the most common one, by a long margin. Others include:
Error reason: Unhandled exception
Expression: EXCEPTION_INT_DIVIDE_BY_ZERO
And
Error reason: Unhandled exception
Expression: EXCEPTION_HEAP_CORRUPTION
These two errors I got once for each only. The former one is basically the reason for all of my crashes.
I tried every suggestion listed in the support page and that I could find in the web but nothing works. This is also the only game which is giving me such an issue. I also have contacted support about it and am waiting for an answer.
I'm hoping this gets fixed very soon because it's really becoming a problem, I would like to know information about when the next patch is coming and if the issue is going to be addressed in that patch.
So I encountered a game breaking glitch last night during Never Fade Away. Alt Cunningham never spawned at all at any point during the mission, the conversations were entirely one-sided and I couldn’t see or hear anything from Alt, and the mission ended with a completely black screen where the game freezes and I can’t do anything but close the game using Alt F4.
I tried uninstalling all mods and verifying the game again on Steam but that didn’t work. Tried using an earlier save, though it was an auto save from prior to the mission starting but that didn’t work either.
I looked around and it appears other have had this issue, but I have not found a fix. Does anyone have any idea how to fix this problem and get Alt to spawn? Is this a framerate issue? It looks like this mission has had a lot of bugs over the years too.
Is my game file just screwed for good?
I tried uninstalling all mods and verifying the game again on Steam but that didn’t work. Tried using an earlier save, though it was an auto save from prior to the mission starting but that didn’t work either.
I looked around and it appears other have had this issue, but I have not found a fix. Does anyone have any idea how to fix this problem and get Alt to spawn? Is this a framerate issue? It looks like this mission has had a lot of bugs over the years too.
Is my game file just screwed for good?
Is it just me or Cyberpunk 2077 officially doesn't support the version of DLSS 2?
This game used to run on my Titan RTX on almost highest possible settings, Performance mode enabled for DLSS and all features of Ray-Tracing, reaching around 78-85 fps. Now that was an enjoyable experience. But now after these updates, I'm getting only 43 ~ 52 FPS at a maximum. I do have newer drivers installed and I installed them just for this game. Can someone verify my question?
This game used to run on my Titan RTX on almost highest possible settings, Performance mode enabled for DLSS and all features of Ray-Tracing, reaching around 78-85 fps. Now that was an enjoyable experience. But now after these updates, I'm getting only 43 ~ 52 FPS at a maximum. I do have newer drivers installed and I installed them just for this game. Can someone verify my question?
New 2.1 update did not fix the crashing at all unfortunately, if anything I'd say it's worse now.
Most common cause of crashing is when loading a save file, always with the EXCEPTION_ACCESS_VIOLATION (0xC0000005) error and then "The thread attempted to read inaccessible data at *x* (as in different each time)"
It now also crashes a lot on startup, right at the first "cyberpunk 2077" logo that appears after the launcher. When it doesn't crash it visibily stutters and freezes for a second where it normally crashes.
Even when not reloading a save it sometimes crashes for no reason.
Obviously I installed the new NVIDIA drivers.
I tried literally everything to make it work but nothing. At this point I'm at a total loss for how and why it happens and support doesn't seem to have any idea either
Most common cause of crashing is when loading a save file, always with the EXCEPTION_ACCESS_VIOLATION (0xC0000005) error and then "The thread attempted to read inaccessible data at *x* (as in different each time)"
It now also crashes a lot on startup, right at the first "cyberpunk 2077" logo that appears after the launcher. When it doesn't crash it visibily stutters and freezes for a second where it normally crashes.
Even when not reloading a save it sometimes crashes for no reason.
Obviously I installed the new NVIDIA drivers.
I tried literally everything to make it work but nothing. At this point I'm at a total loss for how and why it happens and support doesn't seem to have any idea either
2.1 crashed every time I try to launch it now. It displays the Cyberpunk graphic, and then crashes. Roll on patch 2.11 I guess 
Delete the x64 in Cyberpunk 2077\bin\x64 -> then recheck the game with GoG Galaxy, it will download about 220mb of files, and the Game will run without problems.2.1 crashed every time I try to launch it now. It displays the Cyberpunk graphic, and then crashes. Roll on patch 2.11 I guess
Had the same problem.
Try to delete the UserSettings.ini in C:\users\[your user id]\AppData\Local\CD Project Red\Cyberpunk 2077\.
Same for me
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Same for me2.1 crashed every time I try to launch it now. It displays the Cyberpunk graphic, and then crashes. Roll on patch 2.11 I guess
I fixed my CTD issues; I updated/installed the BIOS and the CPU/Motherboard's drivers
Check to see if your BIOS and your drivers are outdated by checking your motherboard's model on the manifacturer website.
Be careful as updating the BIOS and chipset incorrectly can corrupt your system: make sure you're following the instructions correctly or ask for support from your motherboard's manifacturer.
EDIT: well what do you know, crashing issues have returned as before. I have no idea what how to proceed now except asking again for support
Check to see if your BIOS and your drivers are outdated by checking your motherboard's model on the manifacturer website.
Be careful as updating the BIOS and chipset incorrectly can corrupt your system: make sure you're following the instructions correctly or ask for support from your motherboard's manifacturer.
EDIT: well what do you know, crashing issues have returned as before. I have no idea what how to proceed now except asking again for support
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