There is nothing I can say at this point in time apart from what I and other REDs have already said. We are aware of the situation and it has been brought to the attention of the company as a whole.
We will share new information with you when we can actually give you new information. In the meantime, the communities effort to get this thread so active and keep it that way obviously helps make the case. So I'd like to take this moment to thank everyone for showing their passion towards Triss (I share that passion, I do. I'm a ginger myself after all
).
We'll update you as soon as we can.