xbox one launch issue
So I'm currently having an issue trying to launch the game. I have a physical disc of the game, installed it to the console. tried to launch into the game. the title cards for the developers play, then I'm greeted by a black screen with a loading symbol spinning. It does this for about two minutes before quitting back to the home screen. I've tried installing the disc in offline mode, then updating it. installing it from the store. Installing from the disc, updating, then restarting the console. And now i don't know what else i can do. I was playing it on my Xbox one s three days ago, but unfortunately had my xbox stolen two days ago. so this issue is just the cherry on top of an already shit week and I would just like to play my game. Any help would be greatly appreciated as everything thing else ive found online hasn't helped me so far.
So I'm currently having an issue trying to launch the game. I have a physical disc of the game, installed it to the console. tried to launch into the game. the title cards for the developers play, then I'm greeted by a black screen with a loading symbol spinning. It does this for about two minutes before quitting back to the home screen. I've tried installing the disc in offline mode, then updating it. installing it from the store. Installing from the disc, updating, then restarting the console. And now i don't know what else i can do. I was playing it on my Xbox one s three days ago, but unfortunately had my xbox stolen two days ago. so this issue is just the cherry on top of an already shit week and I would just like to play my game. Any help would be greatly appreciated as everything thing else ive found online hasn't helped me so far.